Help Center
We’re Here to Help!
Welcome to the iDriveEZ Traffic School Help Center! Whether you have questions about our course, certificate processing, or technical support, we’ve got you covered. Below, you’ll find answers to the most common questions and ways to contact us.
Frequently Asked Questions (FAQs)
Is iDriveEZ Traffic School approved by the California DMV?
Yes! iDriveEZ Traffic School is fully licensed and approved by the California Department of Motor Vehicles (DMV) to meet court and state requirements.
How do I sign up for the course?
Simply visit our Registration Page and follow the easy step-by-step process to get started immediately.
Who is eligible for traffic school?
If you received a moving violation in California, you may be eligible for traffic school if:
✔️ You have a non-commercial driver’s license
✔️ Your violation is eligible for traffic school dismissal
✔️ You were not cited for a serious offense (e.g., DUI, reckless driving, etc.)
✔️ You have not attended traffic school for another ticket in the past 18 months
Check with your court to confirm your eligibility.
How long does the course take?
Our course is self-paced, so you can complete it as quickly or as slowly as you’d like. Most students finish in just a few hours!
Can I take the course on my phone or tablet?
Yes! Our course is 100% mobile-friendly and can be accessed on any smartphone, tablet, or computer—no apps or downloads needed.
Do I have to complete the course in one sitting?
No, you can log in and out anytime. Your progress is automatically saved, so you can learn at your own pace.
Is there a final exam?
Yes, but don’t worry! The final exam is open-book, easy to pass, and meets California DMV requirements.
What happens after I pass the course?
We automatically process your completion and submit it directly to the DMV and/or court (if required). No extra steps needed!
How long does it take to process my certificate?
Standard processing is fast and reliable. If you complete your course by 2pm PST, then your certificate will be sent to DMV and/or the court the same day. If your court requires expedited processing, we offer rush delivery options for an additional fee.
Payments & Refunds
How much does the course cost?
Our course is affordable and competitively priced at $24 to ensure you get the best value.
What payment methods do you accept?
We accept google pay, all major credit cards, and debit cards through our secure online payment system.
What is your refund policy?
If you haven’t completed the course or received a certificate, you may request a full refund within 30 days of purchase. Once your completion has been processed, refunds are no longer available.
Tech Support
I forgot my password. How can I reset it?
Click the “Forgot Password” link on the login page, and follow the instructions to reset your password.
I'm having trouble accessing my course. What should I do?
Try the following:
- Clear your browser cache and restart your device.
- Ensure you’re using an updated web browser (Chrome, Firefox, Safari, or Edge).
- If issues persist, contact our support team for assistance.
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